The EMS services encompass implementation and management of monitoring tools for client’s IT infrastructure

Implementation of Service Desk

  • Mapping of ITIL processes to Service Desk

Implementation of IT Resource Management Tools for

  • Remote Software and Package delivery
  • Asset Management
  • Remote Control

Implementation of Datacenter Monitoring andNetwork Management Tools for

  • Server Management
  • Application Monitoring
  • Network Fault and Performance Management
  • Security Management
  • Storage Management